The software on the device is outdated sonos11/13/2023 ![]() ![]() While some products are suitable for both S1 and S2 apps, all made after June 2020 will only work on S2.īelow is a handy guide to show you what products will work on what app. It added new features, such as support for Dolby Atmos (for the Sonos Arc soundbar), plus other higher resolution audio formats and room groups. Sonos S2 was a major Sonos system software update that was made available in August 2020 for the vast majority of Sonos speakers and devices. As technology advanced and higher definition of music became available and other music services progressed, so did Sonos and in doing so changed their app from S1 app to a new improved S2 app. That said, if you want to replace these devices after software updates end in May, there's always eBay rather than Sonos' own recycling program.To be able to control your Sonos products and get the best out of them, you will need the Sonos app – When Sonos released its first products back in 2005 All products were using the original S1 app, allowing you to add multiroom audio to your home and control it via your phone. To check for updates, open the Sonos app, go to Settings, and select System Updates. If you’re experiencing dropouts, it’s worth checking if there are any software updates available for your Sonos speakers. ![]() We're hoping that Sonos changes course eventually on this, as it's much better for the environment to let these old products be used, even if their functionality is rather limited. Update Sonos Software Keeping your Sonos software up to date is essential for ensuring that your system runs smoothly. That discount is still contingent upon putting that old hardware into the recycling mode that means they won't be able to be used again. With today's announcement, Sonos made it clear that the way the trade-in program is structured isn't changing right now. More troubling, that recycling mode also essentially bricks the hardware so that no one else can ever use it, quite the environmentally unfriendly move. Of course, there's a catch: you need to put that hardware into a "recycling mode" that deletes all personal information. ![]() Back in October, the company announced a "trade-up" program that offered owners of those legacy products a 30-percent discount on new hardware. This is just the latest move Sonos has made to distance itself from some of its oldest products. The company also says that it'll offer a way for people who have both these legacy products as well as newer ones a way to "split" the system so that current speakers can take advantage of software updates and new features, though we don't have the full details on how that'll work just yet.Īs we move forward, we will provide ways to separate your legacy and modern products so that the modern products can still receive updates, and legacy products can still be used. Sonos was clear in its blog post on the news that its old products aren't being phased out - they'll continue to work for the foreseeable future. Sonos, the maker of internet-connected speakers, experienced a PR disaster this week caused by its failure to recognize how connected devices change the. Basically, if you have any of these unsupported devices in your Sonos setup, your setup will essentially be frozen. Additionally, if you have a multi-product system that includes legacy products and newer ones, those newer ones also won't work with whatever new features Sonos adds. After May, these devices will continue working as they did before, but any new features Sonos offers won't work. The company says this is because the technical capabilities of those devices has essentially been maxed out due to limitations on memory and processing power - a reasonable argument, considering some of these products are more than a decade old. But in this case, there won't be any updates going forward for the following devices: the original Zone Players Connect, and Connect:Amp first-generation Play:5 CR200 and Bridge. ![]() And some new features the company has added, like AirPlay 2 support, didn't work on all of its older products. In the past, Sonos ended software support for a couple of its oldest devices (including the Sonos Dock and CR100). Starting in May of 2020, a group of "legacy" products will stop getting software updates and new features, the first time that the company has decided to end updates for a whole set of its products. Sonos is continuing to distance itself from some of the oldest products it has sold over the years. ![]()
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